Breckenridge Launches 24/7 Multilingual Virtual Assistant to Enhance Customer Service
Breckenridge, CO – The Town of Breckenridge has launched a new, fully integrated virtual assistant named Rocky the Moose, developed in partnership with Citibot, a leader in AI-powered chat solutions for local government. This friendly, automated assistant is available 24/7 on the town’s website and via text message—giving residents and visitors instant access to services, answers, and support anytime, anywhere.
Rocky the Moose, powered by the latest generative AI technology, is built to handle routine questions and help users connect directly with town services. With the ability to communicate in 75 languages, Rocky ensures a seamless and inclusive experience for Breckenridge’s diverse community and visiting guests.
Residents and visitors can access Rocky in two convenient ways:
“Municipal websites are full of valuable resources, but navigating them can sometimes be a challenge,” said Bratton Riley, CEO of Citibot. “We’re proud to partner with the Town of Breckenridge to launch Rocky the Moose, making it easier than ever for people to get what they need—quickly and in their preferred language.”
Breckenridge joins a growing number of innovative communities using Citibot’s AI-powered tools to improve efficiency, accessibility, and overall customer experience.
Learn more about Rocky the Moose at www.townofbreckenridge.com and breckenridgerecreation.com or by texting “Hello” to (855) 687-6259.
About Citibot:
Citibot provides cutting-edge AI chatbot solutions for streamlined communication between residents and local government. Through tools like web chat and text messaging, Citibot helps users report issues, get answers, and receive timely updates. Learn more at citibot.io.
